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FAQ

Can I hire you to design something?

-Absopossibly. We are always interested in new pojects and offer a variety of design services (posters, logos, shirts, & album design to name a few). Please send all inquiries to Darin at thestateofshock (at) yahoo.com and we can discuss your project. Please be as specific as possible when inquiring about a job or an estimate.

What are artist proofs?

-All posters available are from Shock's personal collection and are mostly artist proofs. Artist Proofs (APs) are a small run of prints, separate from the limited edition, that are intended for the artist's collection. By nature, artist proofs are more exclusive than the regular edition and are, consequently, higher in value.

What is your shipping process/ policy with posters?

-All posters and prints purchased are wrapped in newsprint, carefully rolled, and shipped
securely in a sturdy poster tube.

-Orders are mailed via USPS First Class with Delivery Confirmation and are typically shipped no later than 5 business days after the order is placed (with a few holiday and travel exceptions). Once shipped, orders will take approximately 2-5 days to reach their destination. If you need your order sooner just contact us and we'll see if we can accomodate you.

Do you ship internationally?

-Yes we do.

What is your return/ exchange policy?

-Regardless of the precautionary measures taken to secure the safe delivery of posters ordered, the occasional damaged item will still occur. If you recieve a damaged product, please contact us within 7 days and provide a photo of the damaged item to request an exchange (if available) or refund. To receive either, goods must be returned to the studio in the original condition received. An exchange will then be sent or a refund will be issued MINUS the return shipping charges.

What is your privacy policy?

-We will NEVER share your personal information obtained in a transaction. We only use the information provided by you to process orders and will never share this with any third party.

Please feel free to contact us at thestateofshock (at) yahoo.com if you have any further questions
or concerns.